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About ATS - History

ATS: Charting Its Course in the BPO Industry

ATS, a sister company to BRJ Brig’s Outsourcing Services Corp., is embarking on its unique journey in the Business Process Outsource (BPO) industry focusing in providing personalized services tailored to its clients’ business needs.

BRJ, a respected enterprise in Cebu, Philippines, has been a significant presence in the BPO industry since 2008.

  • 2008 – BRJ started as a transcription service provider to its NY-based client.
  • 2009 – BRJ expanded to handle its client’s weekend and after-hours call center support.
  • 2011 – BRJ was entrusted by its client to handle 24/7 full call center support, which includes inbound and outbound calls during business hours, weekends, and after-hours.
  • 2018 – BRJ introduced Hospital Bill Audit as well as seasonal HEDIS review to its repertoire, leveraging the skills and experience of its registered nurses.
  • 2019 – BRJ escalated its service offering, providing various back office support services to its client.

ATS, the sister company of BRJ, is now taking a step further into the world of BPO and is confidently entering a new phase in its business strategy. The company is eager and prepared to set off on this exciting journey, broadening its horizons into BPO operations and forming new partnerships with other clients of all sizes, without discrimination.

With flexible and scalable solutions, ATS customizes its services to meet the unique needs of any business, whether a small start-up or a large multinational corporation. ATS is committed to going above and beyond to ensure success and top-notch service that any company can rely on. Clients and businesses can trust ATS for one-time projects and/or long-term partnerships, as they deliver customized solutions that meet your needs.

Vision

Alternative Talent Solutions (ATS) strives to be one of the globally preferred and acknowledged Business Process Outsourcing companies in the Philippines through quality performance and teamwork with our employees and clients.

Alternative Talent Solutions (ATS) strives to be one of the globally preferred and acknowledged Business Process Outsourcing companies in the Philippines through quality performance and teamwork with our employees and clients.

Mission

To provide and deliver outsourcing services to diversified clients focusing on quality, efficiency, and client satisfaction.

Integrity

Acting with solid ethics is a priority for everyone in the organization and the company's behavior as a whole.

Teamwork and Collaboration

We work together as one team, showing empathy and respect to each other along the way. As an organization, we work with colleagues to deliver the best of the firm to every client.

Accountability

Accepting responsibility for your actions (and inactions) is the ultimate way to build trust internally and externally.

Result-driven

Building a thriving results-based culture improves productivity, performance, and efficiency and motivates employees through goal-setting and accountability – in all economic conditions. Everyone wins when you focus on goals, outcomes, and results combined with trust, psychological safety, and emotional connection.

Client-centric

We cultivate authentic and robust relationships by actively listening to our client's needs and inputs. We put our clients first, and we value their business.

Unity and Diversity

Unity celebrates diversity. Synergizing every team member's collective experiences, varied skills, and unique talents build unstoppable momentum and drives incredible achievements.

Innovation and Improvement

Innovation motivates action: to take risks, encourage curiosity and new ideas, learn from mistakes, and constantly strive to exceed expectations.

Vision

Office Address

Unit 2-1005-10 OITC2 Oakridge Business Park, A.S. Fortuna Street, Banilad, Mandaue City, 6014

Email Address:
Telephone

(032) 233-8186

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ATS Awesome Team

ATS Awesome Team

Let’s ignite a conversation on how we can jumpstart and/or elevate your outsourcing game! Whether you’re a seasoned player in the BPO industry or just about to embark on your own outsourcing journey, ATS is here to learn and understand your unique business needs and show you how our services can help! So let’s get this started!

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