We are currently looking for:
Job Qualifications:
- With college degree is preferred
- With minimum 12 months experience of Healthcare Billing/Account Receivable/Collections in a BPO setting or environment (claims payments processing, claims status and tracking, Medical Billing, AR Follow ups, Denials and Appeals-outbound healthcare providers)
- Familiarity with UB Claims and knowledge in UB04 forms.
- Experienced on medical billing/AR Collections.
- Background in calling insurance Payer to verify claim status and payment dispute.
- Very good in Verbal & written business communication skills
- Excellent customer service skills to facilitate positive interactions with customers.
- With Fiber Optic Internet connection with minimum 50 mbps speed
- Work From Home
Job Description:
- Monitor assigned customer accounts & collects account Receivable in time applying procedures & techniques in accordance with Company's policy & guidelines to achieve collection goals.
- Conduct collection effort daily in accordance with established procedures: that includes follow up status of clients, unpaid billings, facilitating customer payments, coordinating to ensure proper official receipts preparation & application of payments.
- Make Collection forecast on a weekly basis & monitor collection status to help team achieve monthly targets.
- Collaborates with Account Managers in resolving identified issues concerning past due account towards immediate collection.
- Communicates with clients by phone, email, correspondences & meetings to address overdue accounts, making them aware of the impact of the delivery of services, support them to make their account become current.
- Provide Customer Service regarding collection issues, request for documents, hold & suspension, customer refunds, shorts payments, and discrepancies in SOA's.
- Validate, provide correct basis, & complete documentations of adjustments to customer accounts as well as facilitate approval to ensure accuracy of customer’s SOA’s.
- Monitor the handling & flow of billings, supporting documents, SOA, letter & notices to ensure completeness, proper transmittal to the customers.
Job Qualifications:
- Must be a college graduate.
- With good phone and customer service skills.
- With good spelling and grammar skills.
- Excellent English communication skills.
- With BPO experience of at least 1 year in a healthcare account
- With experience in radiology accounts / digital imaging centers
- With experience in appointment scheduling and back office
- With Fiber Optic Internet connection with minimum 50 mbps speed
- Work From Home
Job Description:
- Updates patient information as necessary.
- Make outbound calls to referring physicians, patients, and payers.
- Assists patients, physicians, and payer with their scheduling needs.
- Communicate with the physicians, medical offices, patients, and family insurance companies.
- Schedules patients for department services or studies based on physician referral.
- Answers, screens, and directs telephone calls.
- Answers telephones, screens, and transfers calls, or takes messages as appropriate to facilitate effective communications.
- Monitors patient schedules, workflow, and activities of all modalities to assure smooth and coordinated patient flow.
- Responsible for obtaining necessary authorizations prior to procedures.
