About Us

Home to a diverse, highly-skilled team with expertise in various areas

Your trusted path to service excellence with experienced professionals.

ATS, a sister company to BRJ Brig’s Outsourcing Services Corp., is embarking on its unique journey in the Business Process Outsourcing (BPO) industry, focusing on providing personalized services tailored to its clients’ business needs.

Our Years Of Journey: A Path Of Growth & Innovation

Charting Its Course in the BPO Industry

BRJ, a respected enterprise in Cebu, Philippines, has been a significant presence in the BPO industry since 2008.

2008

2009

2011

2018

2019

Building The Foundation

BRJ started as a transcription service provider to its NY-based client.

Innovating & Evolving

BRJ expanded to handle its client’s weekend and after-hours call center support.

Expanding Horizons

BRJ was entrusted by its client to handle 24/7 full call center support, which includes inbound and outbound calls during business hours, weekends, and after-hours.

Achieving Excellence

BRJ introduced Hospital Bill Audit as well as seasonal HEDIS review to its repertoire, leveraging the skills and experience of its registered nurses.

Achieving Excellence

BRJ escalated its service offering, providing various back-office support services to its client.

New Horizons and Partnerships

We are taking a step further into the world of BPO and is confidently entering a new phase in its business strategy. The company is eager and prepared to set off on this exciting journey, broadening its horizons into BPO operations and forming new partnerships with other clients of all sizes, without discrimination.

Customized, Scalable Solutions for Any Business

With flexible and scalable solutions, ATS customizes its services to meet the unique needs of any business, whether a small start-up or a large multinational corporation. ATS is committed to going above and beyond to ensure success and top-notch service that any company can rely on. Clients and businesses can trust ATS for one-time projects and/or long-term partnerships, as they deliver customized solutions that meet your needs.

Leading the Future of BPO in the Philippines

ATS aims to be a globally preferred BPO company through exceptional performance and teamwork. We deliver high-quality, efficient outsourcing services with a focus on client satisfaction.

Vission

Alternative Talent Solutions (ATS) strives to be one of the globally preferred and acknowledged Business Process Outsourcing companies in the Philippines through quality performance and teamwork with our employees and clients.

Mission

To provide and deliver outsourcing services to diversified clients focusing on quality, efficiency, and client satisfaction.

Core Values

At ATS, we prioritize ethical behavior and teamwork, embracing accountability and driving results. Our client-centric approach ensures we prioritize client relationships, celebrating diversity and unity. We leverage varied skills for success and constantly innovate to exceed expectations.

Integrity

Acting with solid ethics is a priority for everyone in the organization and the company’s behavior as a whole.

Teamwork and Collaboration

We work together as one team, showing empathy and respect to each other along the way. As an organization, we work with colleagues to deliver the best of the firm to every client.

Accountability

Accepting responsibility for your actions (and inactions) is the ultimate way to build trust internally and externally.

Result-driven

Building a thriving results-based culture improves productivity, performance, and efficiency and motivates employees through goal-setting and accountability – in all economic conditions. Everyone wins when you focus on goals, outcomes, and results combined with trust, psychological safety, and emotional connection.

Client-centric

We cultivate authentic and robust relationships by actively listening to our client’s needs and inputs. We put our clients first, and we value their business.

Unity and Diversity

Unity celebrates diversity. Synergizing every team member’s collective experiences, varied skills, and unique talents build unstoppable momentum and drives incredible achievements.